Please allow 2-7 business days to process orders before shipment and 2-5 business days for non-apparel. Shipping time is on top of that. 97.66% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less. Exchange Policy WE DO NOT ACCEPT RETURNS OR EXCHANGES. RESHIPMENTS/RETURNS If your order was damaged in our possession or the item was the incorrect size/color we are more than happy to send you a replacement. Please contact us on Facebook or by email. Please send a photo along with your message so we can verify and get a reshipment sent out right away! Please check out our Shipping & FAQ page for additional information.